Challenge
Inefficient and Error-Prone Manual Order Placement
Inefficient and Error-Prone Manual Order Placement
Inefficient and Error-Prone Manual Order Placement
Manual order placement led to delays and errors, costing the company over $500,000 annually in operational
inefficiencies.
Time-Consuming Order Validation
Inefficient and Error-Prone Manual Order Placement
Inefficient and Error-Prone Manual Order Placement
Validation processes were lengthy, increasing
lead times and affecting customer satisfaction.
Managing Unique Pricing and Credit Limits
Inefficient and Error-Prone Manual Order Placement
Managing Unique Pricing and Credit Limits
Handling unique pricing and credit
limits manually was labor-intensive, contributing to administrative overheads.
Solution
Seamless Integration
Advanced Search and Configuration
Digital Order Placement
Integrated partner data, price lists, and credit limits from Oracle ERP into the web platform, reducing manual data entry by 70%.
Digital Order Placement
Advanced Search and Configuration
Digital Order Placement
Allowed partners to place orders online with real-time validation for price, credit limits, and taxation, reducing errors by 90%.
Advanced Search and Configuration
Advanced Search and Configuration
Advanced Search and Configuration
Enabled quick order placement with
advanced search functions and order configurators, improving efficiency.
Results
Time Reduction
Operational Efficiency
Operational Efficiency
Reduced order processing time from 2-3 weeks to real-time, improving customer satisfaction.
Operational Efficiency
Operational Efficiency
Operational Efficiency
Minimized errors and improved accuracy in order processing, saving over $400,000 annually.
Partner Satisfaction
Operational Efficiency
Partner Satisfaction
Increased partner retention and loyalty by 30% due to improved transparency and efficiency.
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